Privacy Policy

At Tour Guide Albania, we are committed to safeguarding your privacy and protecting the confidentiality of your personal data. This Privacy Policy describes how we collect, use, store, and share your personal information in compliance with standard global regulations, including the European Union General Data Protection Regulation (GDPR) and local Albanian personal data protection laws.

1. Data Controller

The data controller responsible for processing your personal information is Tour Guide Albania, with primary contact operations located in Tirana, Albania. If you have questions about how we process data, you can contact us at schillerroni1@gmail.com or via our direct customer WhatsApp coordinator line: +355699804699.

2. What Personal Data We Collect

We only collect data necessary to plan, customize, and deliver premium travel itineraries. This includes:

• Identity & Contact Details: Full name, email address, telephone/WhatsApp number.
• Travel Preferences & Customization Details: Route choices, dates, guest counts, dietary parameters, fitness/medical disclosures relevant to outdoor tours.
• Technical & Usage Data: IP address, browser type, navigation analytics (via cookies).

3. How We Collect Your Data

Data is collected when you directly interact with us. This includes completing inquiry forms on our website, sending messages to our official WhatsApp coordinate link, communicating with our travel designers by email, or submitting information to our recruitment portal.

4. Legal Basis & Use of Data

We process your personal information under the following legal bases:

• Performance of Contract: To plan, coordinate, and execute custom itineraries, secure hotel keys, book yacht transfers, and arrange regional guides.
• Consent: When you voluntarily submit forms, resumes, or request to be contacted directly.
• Legitimate Interests: To improve our luxury offerings, monitor platform security, and verify admin processes.

5. Zero Data Leak Guarantee & Storage

Our website architecture is secure by design. All data transfers use encrypted protocols. We store your personal files in restricted-access servers and database arrays. We limit internal access exclusively to selected coordinators who are legally bound by confidentiality agreements. We retain your travel records only as long as necessary to fulfill booking services and meet regulatory financial auditing guidelines.

6. Sharing Data with Third Parties

To deliver bespoke travel packages, we share selected details with verified hospitality partners (e.g., charter yacht crews, private mountain lodges, aviation transfer agencies). We do not sell, rent, or lease your personal information to marketing databases.

7. Your Rights

Depending on your jurisdiction, you have the right to request access to your stored personal data, request correction of inaccurate records, request deletion of your information ("right to be forgotten"), object to processing, and withdraw consent. To exercise any of these options, please contact our support team.